Frequently Asked Questions
RECIPES & INGREDIENTS
You can expect many ingredients to be pre-prepped in your Green Chef box including all of our unique, chef-curated sauces, dressings, and spice blends, ready for you to use.
There is some prep work involved in our recipes. Cooking skills that will come in handy include dicing, chopping, peeling, and grating. Detailed step-by-step instructions are included in each of our recipe cards with timing and visual cues to help you along the way! Also, our culinary team creates helpful chef’s tips for techniques that may require a little more cooking experience. Chef’s tips will help explain and guide your cooking experience to make it as easy as possible. If you're new to cooking, rest assured that our recipes have been tested by trained chefs and new chefs alike!
Also, our dietitians love jumping on the phone to talk about nutrition! If you have a nutrition question or want to talk through the best meals to order for yourself, click here to schedule a free 20-minute nutrition coaching session!
Most recipes in our plans are ready in about 30 minutes.
Each family recipe is designed with prep and hands-on cooking at the start. This frees up time while dinner finishes cooking in the oven or on the stove so you can help the kids with homework, sort the mail, teach the dog how to sit, whatever!
The estimated prep and cook time for each dish is listed on the recipe card.
Here are some basic items we recommend that you have on hand for the best cooking experience:
Pantry items: Salt, pepper, olive oil, high temperature cooking oil (such as vegetable, safflower, canola, avocado, or coconut) or ghee. Read more about which cooking oils to keep in your pantry. Tools and equipment frequently used: Pots and pans, ideally in a range of sizes and types such as non-stick and oven safe, chef’s knife, cooking spoon, spatula, strainer, peeler, measuring cup, tablespoon measure, sheet pan and aluminum foil. Tools and equipment occasionally used: Grill or grill pan, ladle, tongs, microplane zester, box grater, teaspoon measure, tablespoon and thermometer.
Oh no! All of our boxes are packed by hand, and we're very sorry to hear we left something out.
Please contact our Customer Care team and let us know what you’re missing.
As of now, we do not have an option to customize your box for allergies. Depending on what your allergies are, we may have some options that will work for you. We offer meal choice on our Balanced Living, Plant-Powered, and Keto meal preferences, which allows you to choose from the recipe offerings each week. You can make changes to your plan overall or to a single order on the Your Plan section of your Green Chef account.
You can also prescreen recipes for allergen information on our website here. Each recipe online will include a full list of ingredients and common allergen information at the bottom of the page. Additionally, all of our ingredients are generally packaged separately, and could easily be substituted for alternative ingredient(s) from your fridge.
Food allergen notice: Our ingredients are processed and packaged in the same facility with all major 9 allergens present. We follow industry-leading best practices in safe food handling including a full allergen program to prevent cross-contact. In addition, Green Chef is a validated Gluten Free Safe Spot by the Gluten Free Food Service(GFFS).
